RVisitors Privacy Policy

Last Updated: 2020/08/15

1.  Covered
This Privacy Statement covers the information and data practices of RVisitors.

2.  Information Collected
RVISITORS offers a variety of services that are collectively referred to as the “Services.” RVISITORS collects information from individuals who visit the Company’s Web site (“Visitors”). There are three (3) type of “Visitors”, 1. Customers who engage in services from RVisitor 2. Employees that go on-site at a location and 3. Guests that go on-site at a location.

When expressing an interest in obtaining additional information about the Services or registering to use the Services, RVISITORS requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, RVISITORS requires you to provide the Company with financial qualification and billing information, such as billing name and address, and credit card number (“Payment Information”).

As you navigate the Company’s Web site, RVISITORS may also ask you to provide additional information, such as number of employees and number of locations (“Optional Information”). Required Contact Information, Payment Information, and Optional Information are referred to collectively as “Data About RVISITORS Customers.”may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web site (such as the Web pages viewed and the links clicked).

Employees or Guests may be required to provide contact information such as name, email, phone number and other information in order to request physically go on-site at a location.

3.  Use of Information Collected
The Company uses Data About RVISITORS Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.

The Company may also use Data About RVISITORS Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events.

RVISITORS uses credit card information to collect payment for Good and Services offered by RVisitors.

RVISITORS uses Web Site Navigational Information to operate and improve the Company’s Web site. The Company may also use Web Site Navigational Information alone or in combination with Data About RVISITORS Customers to provide personalized information about the Company.

RVISITOR uses information collected from employees and guests to determine suitability of allow the employee or guest go on-site at a location.

RVISITOR maintains location employee/guest contact information on limited bases for the purposes of allowing the customer to perform contact tracing.

Employee/Guest information is only retained for 31 days before it is permanently removed from our servers.

4.  Web Site Navigational Information
RVISITORS may use commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web site (“Web Site Navigational Information”).

4.1      Flash Cookies - RVISITORS may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our site to personalize your visit. Third parties, with whom the Company partners to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information.

Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies.

5.  Public Forums, Refer a Friend, and Customer Testimonials
RVISITORS may provide bulletin boards, blogs, or chat rooms on the Company’s Web site. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. RVISITORS is not responsible for the personal information you choose to submit in these forums.

RVISITORS may post a list of Customers and testimonials on the Company’s Web site that contain information such as Customer names and titles. RVISITORS obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

6.  Sharing of Information Collected
RVISITORS may share Data About RVISITORS Customers with the Company’s service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. RVISITORS may also share Data About RVISITORS Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this privacy statement, RVISITORS does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.

From time to time, RVISITORS may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from RVISITORS, the Company may share Data About RVISITORS Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). RVISITORS does not control our business partners’ use of the Data About RVISITORS Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

RVISITORS uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

RVISITORS reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

RVISITORS shares employee and guest information of a location with the customer. Customers may be required to share this information with other third-parties, such as government agencies, where required by law or regulations. RVISITORS does not directly release this information to such third-parties.

7.  Communications Preferences
RVISITORS offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Customers cannot opt out of receiving transactional emails related to their account with RVISITORS or the Services.

RVISITORS will does not communicate with employees or guests who have registered to enter a customer location.

8.  Correcting and Updating Your Information
Customers may update or change their registration information by logging in to their accounts through the Web interface. Requests to access, change, or delete your information will be handled within 30 days.

9.  Security
RVISITORS uses appropriate administrative, technical, and physical security measures to protect Data About RVISITORS customers, employees and guests

Standard encryption techniques are used to secure data when it is being transmitted by browser or app to our service and when being stored on servers.

10.      Changes to this Privacy Statement
RVISITORS reserves the right to change this Privacy Statement. RVISITORS will provide notification of the material changes to this Privacy Statement through the Company’s Web site at least thirty (30) business days prior to the change taking effect.

11.      Contacting Us
If you have questions or complaints regarding our Privacy Statement or practices, please contact us by email at support@rvisitors.com.